Effective date: 10 June 2026
privacy policy
1. who we are and contact details
DS BodyShop Ltd ("we", "us", "our") is a car body repair shop operating in Wishaw, North Lanarkshire. We are committed to protecting your personal data and complying with the UK GDPR. You can contact us at Block 3, Unit 2, 4 Clamp Road, Wishaw, ML2 7XQ, North Lanarkshire, via email at contactus@dsbodyshop.ltd, or call 01698 666195.
2. what data we collect
We collect identity data (name, vehicle registration), contact data (email, phone, address), technical data (IP address, location), and usage data regarding how you interact with our website.
3. how and why we use personal data
We use your data to provide repair services and bookings. We also use Google Ads for targeted marketing and cookies for analytics to measure campaign performance and improve site experience.
4. lawful bases
Processing is based on contractual obligations to perform repairs, legitimate business interests for service management, and your consent for marketing cookies.
5. who we share data with
We share data with providers like Google, insurance companies for claims, and professional advisers or law enforcement when legally required.
6. international transfers
Data may be processed by partners like Google outside the UK. We ensure appropriate safeguards are used to protect your privacy under UK law.
7. how long we keep data
We keep personal data as long as necessary for reporting and legal needs. Repair records are typically stored for 7 years.
8. your rights under UK GDPR
You have the right to access, rectify, or erase your personal data, and to restrict its processing under certain conditions.
9. how to complain
Concerns can be emailed to contactus@dsbodyshop.ltd. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
10. changes to this notice
This notice is regularly reviewed. Updates will be posted here with the current effective date noted at the top.